Bitterwaitress.com is a website that exists to serve as a platform for food service workers to communicate with each other and establish their own discourse community.
An aspect of this website is a forum for individuals who are not in the food service industry to write in and harass workers and belittle them. This is a symptom of a greater need for communication. The dept. of labor classifies waiting on tables a low skilled job. With 1/3 of the nations workforce performing these jobs, it’s quite a large chunk to be in that category by itself.
I have never worked in the food service industry but the idea that economists describe waiting tables as “mindless” and requires little to no problem solving, is debasing and incorrect. I am no economist, but they are wrong.
Lou’s restaurant is good evidence that food service is an intricate art that requires the reading of people and problem solving.
Jeffs Blog 2.0 